![]() ![]() Can I put it back in the locker?Īs of now, noon collect does not support returns. I came to pick up my item and realised I don’t want it anymore. The order consists of more than 3 items.The items selected may be at risk of getting damaged such as chocolates, frozen foods, chilled foods, etc.The items selected may be too big such as large appliances, TVs, refrigerators.There may be no noon collect location in your vicinity. ![]() To pick-up your package at a locker, do one of the following: How do I pick up my shipment when I am at the locker? However, as of now, returning shipments through our lockers isn’t possible. You can return your shipments by the standard returns process by raising such a request through our app or website using an existing address. Is it possible to return shipments through noon collect? However, we are working to integrate credit card machines to allow card-on-delivery in the future. Why?įor now, only prepaid shipments are eligible for noon collect. There was no cash on delivery option when I chose noon collect. The amount may take up to 14 business days to reflect in your bank account, depending upon the issuing bank. However, if you used a combination of card and noon wallet credits to pay for the item(s) the amounts would be refunded to their respective payment source. If you used your card to pay for the item(s) and your account refund preference is set to card refund, the amount shall be refunded to your card within 48 hours. If you used noon wallet credits to pay for the item(s) the amount shall be funded as noon wallet credits within 24 hours. If the shipment is not picked up in this timeframe, it will be returned to us. The shipment will be available for pickup for 5 days after the day of delivery. How long will my shipment stay inside the locker? Once the address is in your address book, you can select this address during the checkout process and complete your order as usual. Select the location most convenient for you.You will see all the available noon collect destinations in your area along with important information such as exact location, timings, etc.Upon checkout, click on “Add A New Address”.Upon checking out and being prompted to select an address, you should click on “Add A New Address” and you will see all the available noon collect destinations along with important information such as exact location, timings, etc. Lockers are storage solutions that allow you to self-collect shipments through a unique pin or code. If you're not able to collect your package within this timeframe, the package will be returned to us and you will receive a full refund. When you arrive to collect your package, enter your pickup code or scan the barcode using the barcode scanner and follow the instructions on the screen.Īll packages delivered to noon collect must be picked up within 5 days. Once your package is delivered to the locker, you'll receive an SMS with a unique pickup code that includes the address and opening times for your selected location. Instead of delivering a package to your home or business address, you can select a noon collect location and pick up your shipment at a time that's convenient for you. ![]() Snaile’s on-site Customer Integration Specialists are available to help your staff, customers or tenants become acquainted with the new smart locker system when you go live, and we offer ongoing locker support via phone & web and onsite next business day service.įor unparalleled smart locker solutions and parcel locker service for your retail, commercial, school or residential property, trust Canada’s Parcel Locker Company – Snaile Lockers.Noon collect is a service provided exclusively for noon shipments that allows you to choose to collect your shipments from a convenient location through lockers. Our parcel lockers are built Canada-tough (rated to -40C!), electrically certified under Canadian regulations, and compliant with national PIPEDA (Personal Information Protection and Electronic Documents Act) laws to ensure data security. Our all-Canadian company proudly offers automated parcel lockers that are fully supported, installed and serviced from within Canada. ![]() Snaile Lockers leads the way in providing fully integrated, smart parcel locker systems for retail outlets, pharmacies, office buildings, school campuses, commercial industry and multi-residential properties such as apartments and condominiums in Alberta, British Columbia, Manitoba, Ontario, Prince Edward Island, Nova Scotia and Quebec. ![]()
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